Refund policy

All sales at Tarim Supply, doing business as Tarim, are final. We do not accept returns, exchanges, or cancellations, and we do not offer refunds on purchased shawls and scarves.

Please review product descriptions, sizing, and images carefully before completing your purchase. If you have questions about an item, contact us at support@shoptarim.com before ordering.

Issues with your order

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at support@shoptarim.com with your order number and photos of the issue, and we'll work with you to resolve it.

Statutory rights

Nothing in this policy limits any right you have under applicable law that cannot be waived by agreement, including any mandatory consumer protections in your state or country of residence. If a term in this policy conflicts with a right you're legally entitled to, the legally required right applies instead.

By placing an order with Tarim Supply, you acknowledge and agree to this policy.